Last updated: December 20, 2024
1. Acceptance of Terms
Welcome to Avira Travel. By accessing or using our website, mobile application, and services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Avira Travel provides an AI-powered travel planning platform that allows users to:
- Search and compare flights, hotels, and travel services
- Create personalized travel itineraries
- Book travel arrangements through our partners
- Track flight prices and receive alerts
- Access travel information and recommendations
3. User Accounts
3.1 Account Registration
To access certain features of our Service, you may need to create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized account use
- Accept responsibility for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.
4. Booking and Purchases
4.1 Third-Party Services
Avira Travel acts as an intermediary between you and travel service providers (airlines, hotels, etc.). When you make a booking:
- You enter into a contract directly with the travel provider
- The provider's terms and conditions apply to your booking
- Avira Travel is not responsible for the provider's services
4.2 Pricing and Payments
- All prices are displayed in the currency you select
- Prices may change until booking is confirmed
- Additional fees (taxes, service charges) may apply
- Payment processing is handled by secure third-party providers
5. Credits System
Our Service uses a credit-based system for certain features:
- Credits are required for AI-powered travel planning features
- Credits can be purchased or earned through referrals
- Credits are non-transferable and non-refundable
- Unused credits do not expire unless your account is terminated
- We reserve the right to modify credit pricing and usage
6. User Conduct
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use automated systems to access the Service without permission
- Provide false or misleading information
- Infringe on the rights of others
- Engage in fraudulent booking activities
7. Intellectual Property
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by Avira Travel or its licensors and are protected by intellectual property laws.
- You may not copy, modify, or distribute our content without permission
- The Avira Travel name and logo are trademarks
- User-generated content remains your property, but you grant us a license to use it
8. Disclaimers
8.1 Service Availability
We strive to provide uninterrupted access to our Service, but we do not guarantee:
- The Service will be available at all times
- The Service will be free from errors or viruses
- Information provided will always be accurate or current
8.2 AI Recommendations
Our AI-powered recommendations are provided for informational purposes. We do not guarantee that recommendations will meet your specific needs or preferences.
9. Limitation of Liability
To the maximum extent permitted by law, Avira Travel shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Actions or omissions of third-party travel providers
- Damages exceeding the amount you paid to us in the past 12 months
10. Indemnification
You agree to indemnify and hold harmless Avira Travel and its affiliates from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Avira Travel operates, without regard to conflict of law principles.
12. Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in the courts of competent jurisdiction.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending you an email notification (for material changes)
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms, please contact us:
- Email: legal@aviratravel.com
- Website: www.aviratravel.com