Last updated: December 20, 2024
1. Introduction
Welcome to Avira Travel ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a booking or purchase
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
This information may include:
- Name and email address
- Phone number
- Billing and payment information
- Travel preferences and history
- Passport and identification details (when required for bookings)
2.2 Automatically Collected Information
When you access our Service, we automatically collect certain information, including:
- Device information (type, operating system, unique identifiers)
- IP address and location data
- Browser type and version
- Pages visited and time spent on pages
- Referring website or application
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing your bookings
- Providing personalized travel recommendations
- Sending booking confirmations and travel updates
- Improving our Service and user experience
- Communicating with you about promotions and offers
- Detecting and preventing fraud
- Complying with legal obligations
4. Information Sharing
We may share your information with:
- Travel Partners: Airlines, hotels, and tour operators to fulfill your bookings
- Payment Processors: To process your payments securely
- Service Providers: Third parties who help us operate our Service
- Legal Authorities: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage with reputable cloud providers
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the Service to function properly.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@aviratravel.com
- Website: www.aviratravel.com