Frequently Asked Questions

Avira Travel is an AI-powered travel planning platform that helps you create personalized travel itineraries, book flights and hotels, and track prices. Our intelligent system learns your preferences to provide tailored recommendations for your perfect trip.

Our AI Travel Planner uses advanced algorithms to create customized itineraries based on your preferences, budget, travel dates, and interests. Simply tell us where you want to go, and our AI will generate a day-by-day plan including attractions, restaurants, and activities tailored just for you.

Avira Travel offers both free and premium features. You can browse flights and hotels for free. The AI Travel Planner uses a credit-based system where each trip plan consumes credits. New users receive free credits upon registration, and you can earn more through referrals or purchase additional credits.

Creating an account is easy! Click the "Sign In" button in the top navigation and choose to sign up with your email or Google account. The registration process takes less than a minute, and you'll receive free credits to start planning your trips right away.

Credits are the currency used for AI-powered features on Avira Travel. Each time you generate a travel plan, a certain number of credits are deducted from your balance. You can view your credit balance in the top navigation bar when logged in. Credits can be purchased or earned through referrals.

You can earn free credits in several ways:

• Welcome Bonus: New users receive free credits upon registration
• Referral Program: Invite friends and earn credits when they sign up
• Special Promotions: Watch for seasonal offers and bonus credit events

No, your credits do not expire as long as your account remains active. You can use them whenever you're ready to plan your next adventure. However, credits are non-transferable and non-refundable.

To book a flight, go to the Flight Booking page, enter your departure and arrival cities, travel dates, and number of passengers. Browse through available options from 500+ airlines and click "Book" on your preferred flight. You'll be redirected to complete your booking with our trusted partners.

Visit our Hotel Booking page, search for your destination, and select your check-in and check-out dates. Browse through millions of properties worldwide, filter by price, rating, and amenities, and book directly through our platform with our hotel partners.

Cancellation and modification policies vary depending on the airline or hotel you've booked with. Since Avira Travel connects you with travel providers, please refer to the specific terms and conditions provided during your booking. For assistance, contact the travel provider directly or reach out to our support team.

Payment methods depend on the travel provider you're booking with. Most accept major credit cards (Visa, Mastercard, American Express), debit cards, and various digital payment options. Specific payment methods will be displayed during the checkout process.

Our Price Tracking feature monitors flight prices for routes you're interested in. Set up alerts for specific routes and we'll notify you when prices drop, helping you find the best deals and save money on your travels.

When a price drop is detected for your tracked routes, you'll receive an email notification with details about the new price, the amount saved, and a direct link to book. Make sure your email notifications are enabled in your account settings.

Yes, we take your privacy and security seriously. We use industry-standard encryption to protect your data, secure authentication methods, and never share your personal information with third parties for marketing purposes. Read our Privacy Policy for more details.

We use your data to provide and improve our services, personalize your travel recommendations, process bookings, and send important updates about your trips. We do not sell your data to third parties. For complete details, please review our Privacy Policy and Terms of Use.